Online Banking Platform Changes June 20, 2017

Member Action Required!

Why is the credit union changing the Online Banking system?

Community Credit Union’s current online banking platform is being discontinued at the end of 2017. In addition, we are committed to offering new ways to help our members manage their finances more easily. Our new Online Banking system offers enhanced security, more features, more conveniences, and more control for members who wish to bank online.

When will the new Online Banking be available?

The new Online Banking system is scheduled to launch on June 20, 2017. Several communications will go out to members using the current online banking platform to let you know when and how to register on the new system.

What is different about the new Online Banking system?

The new Online Banking system offers new features to make banking online easier and more convenient. These features include:

· New Design - a clean new look that makes it easy for you to easily access the services you need.

· Enhanced Security – In addition to using your User ID and Password, you will also still have additional security questions, security phrase and security picture to be answered prior to accessing your account. In addition, users will be required to enter a one-time PIN for registration and to set up a complex password.

· Greater Flexibility – You will have access to update your information, such as your address.

· Quick Links - You can pay bills and make transfers in seconds.

· Better communication with your Credit Union. If you have a question about a specific transaction, you can communicate securely with Member Services during normal operating hours to get it answered by simply clicking on the “inquiry” envelope next to the transaction in question.

· View Only Assistance – Our Financial Service Representatives will be able to log into our Admin site and see what you are seeing; this will allow us to better assist you with your questions.

For a complete set of Frequently Asked Questions click here. 

Print screen by screen help guide here 

Watch your mailbox for this Online Banking Notice

Now Available through Online Banking

Quickbooks, Quicken and Mint are now available to integrate with the new Online Banking platform. Follow the instructions below that match your operating system to get started today. 

Quickbooks Online, Express Web Connect
Quickbooks Mac, Web Connect
Quickbooks Windows, Web Connect
Quicken Mac 2015-2017, Express Web Connect
Quicken Mac 2015-2017, Web Connect
Quicken Mac 2007, Web Connect
Quicken Windows, Express Web Connect
Quicken Windows, Web Connect
Mint

FREE Online Banking Services

CUe-Statements
Bill Payer
eAlerts
Mobile Banking
Mobile Deposit Capture

Online Banking

  • View current balances, including detailed histories
  • Download transaction history into personal financial software
  • Transfer funds between accounts, including setting up automatic transfers
  • Request check withdrawals and stop payments
  • View cleared checks
  • Communicate with CCU via secure e-mail
  • View monthly statements
  • Utilize the Bill Payer program
  • Set up Alerts

Best of All.....There's No Fee To Use Home Banking!

Are you ready to go Mobile with CCU?

If you already have online banking, download our mobile app from the App Store or Google Play Store.

Back to top

CUe-Statements

To access your statement, please log into Online Banking.

With CUe-Statements, you can:

  • Access your monthly and quarterly share/share draft statements faster, from wherever you choose - at home, at work or when traveling
  • Have no extra fees or costs
  • Be assured that your statement is a secured document. Your emailed statement will require you to log into Online Banking to gain access
  • Review your previous statements
  • Save your statement as a pdf or print it using your own printer
  • Have quick access to other credit union services via links provided by your credit union
  • View newsletters, inserts or other communications with your statement

Not already signed up for CUe-Statements?

Sign up through Online Banking today!

Back to top

Bill Payer

Worrying about paying bills is not a good use of your time. Community Credit Union has a solution for you.

Bill Payer:

  • Gives you access to your account anytime of the day or night.
  • Allows you to make changes whenever you need to.
  • Allows you to schedule payments.
  • Allows you decide which bills to pay automatically, when and how much.
  • Allows you to schedule up to a year's worth of payments in advance.
  • Allows you to review a full payment history at any time you choose.

To access Bill Payer, you must register for Online Banking.

5 Reasons Why Direct Deposit and Electronic Bill Pay Make Sense

Taking advantage of direct deposit and electronic bill pay can save you significant amounts of time and money.

  1. Convenience
    Save trips to financial institutions to make deposits or trips to the post office to mail bills, buy stamps and envelopes. Also log on to multiple sites to pay bill one convenient place.
  2. A Better Credit Score
    If you make a single late payment for any reason, even if the check was held up in the mail, the negative effects on your credit score can stay for up to seven years. Scheduling regular payments through electronic bill pay will help ensure you always pay your bills on time. And a better credit score often translates to better rates on loans.
  3. Greater Savings
    Direct deposit will not only save you gas money, it can help promote savings. You can divert part of your paycheck into a savings account where it will earn interest, instead of to your checking account, where you might more easily spend it.
  4. Speed
    Paying bills online is definitely faster than writing individual checks, filling out your checkbook register and addressing envelopes. Just set up your payment accounts once. That's it!
  5. Peace of Mind
    When you are on the road for business or vacation, direct deposit will ensure that your income is credited to your account. With electronic bill pay, you can schedule payments before you leave, and even make them securely from anywhere you have Internet access while you travel.

Alerts

Alerts allows you to select certain transactions or events taking place in your account that you want to be notified of. When these transactions occur, a notification is sent to you within minutes. Each Alert can be sent to multiple email or cellular phone addresses, keeping you connected to your Credit Union wherever you may be. These Alerts can be set up through Online Banking. For assistance please contact a Financial Service Representative at 207.783.2096 or MemberServices@communitycreditunion.com.

Mobile Banking 

With CCU's Mobile Banking, you can:

  • View current balances, including detailed histories
  • Transfer funds between accounts, including setting up automatic transfers
  • Communicate with CCU via secure e-mail
  • Find branches and ATMs
  • Utilize the Bill Payer program

Best of All.....There's No Fee To Use Mobile Banking!                                                                                         Back to top

Requirements for Mobile Banking

  • Mobile device must have data plan for web access
  • Must be enrolled in CCU's Online Banking
  • Mobile browser must support cookies
  • Mobile browser must support XHTML Mobile Profile
  • Must have a current email on file to receive one-time PIN

Ready to go Mobile with CCU?

Download the App today!

Mobile Deposit Capture

Just follow these simple steps to deposit checks whenever and wherever you wish.
1. Log into Mobile Banking.
2. Click Mobile Deposit.
3. Choose the account you wish to deposit the check into.
4. Enter the amount of the check.
5. Endorse the back of your check with "for Mobile Deposit Only", also include your account #, date and signature.
6. Select "Tap here to take a picture of the front of the check", then select "Tap here to take a picture of the back of the check."
7. Review your deposit and tap the "submit" button to deposit the check.

mobiledeposit

Need more help?

Call the branch and speak with a Financial Service Representative at 207.783.2096.