If you have any questions about your credit union, feel free to contact one of our member service professionals at (207) 783-2096 or in person at our 144 Pine Street, Lewiston, ME or our 40 Stanley Street, Auburn, ME office location.

If you have a dispute with your credit union regarding your account(s), you may contact your credit union's complaint representative or department and attempt to resolve the problem directly with your credit union.

If your credit union fails to resolve the problem, write a letter detailing the problem and the resolution you are seeking to:

Consumer Outreach Program
Bureau of Financial Institutions
State House Station 36
Augusta, Maine 04333

The Bureau of Financial Institutions will acknowledge receipt of your complaint promptly and investigate your claim or refer it to the appropriate federal supervisory agency and inform you to whom it has been referred. You will be informed of the results of any Bureau of Financial Institutions investigation.